Privacy Policy

This Privacy Policy describes our information collection and sharing practices. Please read it carefully.

This Privacy Policy applies to current and former cardholders, in their relationships with us relating to the PIVOT™ Visa® Prepaid Card and services that you may request or receive from us (“Our Services”). This Privacy Policy does not apply to any information we obtain in connection with any other relationship you may have with us.

For purposes of this Privacy Policy, an “Affiliate” is a company that is related to another company by common control or ownership (e.g., companies in the same corporate family), including non-financial companies, and “Information” is personally identifiable information obtained in connection with Our Services.

Information We Collect and Sources of Information: We may collect personally identifiable information about you (such as your address, phone number, government issued identification, and information about transactions, loads, reloads, and items purchased) for identification, card management, servicing and marketing purposes. We obtain information about you:

  • directly from you (such as through applications)
  • through your use of our products and services, and
  • from third parties (such as credit bureaus and demographic firms).

Occasionally, we may also collect information about you online using “cookies” (small pieces of data stored by your Internet browser on your computer) or other technology that may be used to remember passwords for you, to track your website usage with us, and to provide you with customized content, among other things.

Information Sharing: Your information that is collected will be used solely for the purposes of complying with law and to provide the service contracted in this Agreement.

Our Security Procedures:

  • We maintain physical, electronic, and procedural safeguards to guard non-public personal information about you.
  • We limit access to personal and card information to those employees and agents who assist us in providing products and services to you.
  • We also require third parties to whom we disclose non-public personal information to adhere to this Privacy Policy and to establish information security procedures.

Your Access to Information: We provide you access to information about your card online, and by providing customer service representatives to answer your questions.

How This Policy Applies to You: The examples contained in this Privacy Policy are illustrations only, and are not intended to be all-inclusive. If you decide to terminate your PIVOT™ Visa® Prepaid Card or become an inactive cardholder, or if we close or suspend your PIVOT™ Visa® Prepaid Card, we will continue to adhere to the privacy policies and practices described in this notice to the extent we retain information about you. We may amend this Privacy Policy from time to time and will post an updated version on the PIVOT Visa Card website.

Visit the Petro-Canada website to review the Suncor Privacy Policy